Refund policy
RETURN POLICY
We will gladly accept returns that are shipped within 7 days of the delivery date. Returned items must be in original condition, unworn, unwashed with product tags attached. Once the return has been approved, we will issue a store credit for the amount of the item(s) purchased (minus shipping costs and discounts). Customer is responsible for all return shipping costs.
- Accessories and FINAL SALE items cannot be returned or exchanged.
We have the right to refuse your return. If your return is not approved, we will ship the item(s) back to you. Please note that shipping and handling fees are non-refundable.
Please contact us via email to start the return process:
shopsultrystyle@gmail.com
EXCHANGE POLICY
If you need to exchange an item for a different size, we will do our best to fulfill the request based on size availability. The fastest way to ensure that you receive your desired size is to return the item you have and make a separate purchase for the new item.